SUPPORT & DOCUMENTATION

How to replace a live feed with other content.

To replace the live camera feed with other content, please follow the steps below:

       

  • Scroll down and expand the 'Media Channel' section.
  • Please ensure the 'Media Channel' is enabled by selecting the box.
  • Press "ADD FEED".

   

In the opened feed settings panel:  

  • Check the 'Feed Enabled' checkbox.
  • Enter the 'Feed Name' (the name will be used in Dashboard UI only).
  • Click the 'Feed Type' drop down menu and select 'Replace the main feed with this feed'.
  • Click the 'Content Type' drop down menu and select one supported types of content.
  • Depending on 'Content Type' that you've selected:
    • Image
      • Press 'SELECT IMAGE' to select an existing file or upload a new one.

IMPORTANT: 'Image' feeds accept JPEG and PNG image files only.

      • Enter the 'Click URL' if you wish to redirect your viewers to another web page when they click on the image.
    • Video
      • Press 'SELECT VIDEO' to select an existing file or upload a new one.

IMPORTANT: 'Video' feeds accept only MPEG-4 (MP4) video files with h264 video encoding and AAC audio encoding. The current size limit for the video file is 100 Mb.

      • Optionally, enter "Display Name" and  "Description" that will appear under the video.
      • Enter the 'Click URL' if you wish to redirect your viewers to another web page when they click on the video.
    • Latest Timelapse Record
      • It is strongly recommended to enter "Display Name" and  "Description" that will appear under the timelapse.
      • Enter the 'Click URL' if you wish to redirect your viewers to another web page when they click on the timelapse.
    • Live Camera Feed
      • Click the 'Select Camera' drop down menu and select another camera.
  • Scroll down and press 'SAVE CHANGES'.

 

For more information about scheduling a media activity, please review the following article:

Advanced schedule and content rotation.

For more information about Media Channel configuration, please review the following article: 

How to configure a camera Media Channel.

 

If you have completed the procedure above and still do not see a feed content, please contact support@ozolio.com.  

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