SUPPORT & DOCUMENTATION

How to publish a Live Event to Facebook.

Before publishing a Live Event to Facebook for the first time:

- Check the 'Event Publishing' prerequisites and requirements.

- If you want to publish a Live Event to a Facebook Page you manage, make sure the Facebook Page meets all Facebook Requirements:

  • The "Publishing Tools" tab should be available in the Facebook Page menu.

  • If your Facebook Page is listed as a Business Page, the Page should be verified.

           https://www.facebook.com/help/100168986860974

           https://www.facebook.com/business/help/community/question/?id=10153283474280770

  • Open 'Page > Settings > Page Roles' and make sure you have at the minimum an 'Editor' role.

    

IMPORTANT: This rule also applies to Business Manager profiles.  

  • There is a known bug within the Facebook Live API that prevents automatic punishing of Live Events to pages linked to Facebook Business Manager. If your Facebook Page is linked to Facebook Business Manager, please use Publishing Method #2.

 

Publishing Method #1:

 

  • Log in to your profile at https://clients.ozolio.com/login/
  • Open CAMERAS and find the camera you wish to publish.
  • Open the camera settings (link at the right column):

       

  • Expand 'Event Publishing' section.
  • In the 'Target Service' select 'Facebook Live'.
  • Adjust 'Time Limit'. Facebook does not allow Leven Events that exceed 4 hours.
  • Press 'Create Live Event'.

 

     

 

  • Provide Facebook credentials (if required).
  • In the next Facebook dialog, choose where you want to post your live video and press 'Next'.

 

    

 

  • In the next Ozolio dialog, press 'Publish Event'.

 

   

 

  • In the next Facebook dialog, enter video title and tags (optional) and press 'Go Live'.

 

 

IMPORTANT: Facebook also provides an option to 'Schedule Live'. Please do not use this option, because Ozolio starts the live event immediately.

  • Open your Facebook Timeline or Facebook Page and verify your Live Event has been published.

 

Publishing Method #2:

 

IMPORTANT: This method is recommended only as a workaround for Facebook Pages linked to Facebook Business Manager. Otherwise we recommend using the more simple method (Method #1).

  • Log in to your Facebook account or Facebook Business Manager account.
  • Open target Page and find 'Publishing Tools' in the top menu.

 

    

 

  • Open 'Publishing Tools > Video Library' and press '+Live'.

 

    

 

  • Facebook will open the following dialog for you. Keep this dialog open for a while.

 

    

   

  • Open a new browser tab or window.
  • Log in to your profile at https://clients.ozolio.com/login/
  • Open CAMERAS and find the camera that you wish to publish.
  • Open the camera settings (link at the right column):

       

  • Expand the 'Event Publishing' section.
  • In the 'Target Service' select 'Multiple Services'.
  • Adjust 'Time Limit'. Facebook does not allow Live Events that exceed 4 hours.
  • Press 'Add Target URL'. A new input box will appear under Target URLs label.
  • Go to Facebook dialog and copy the 'Stream URL' into the clipboard.

         NOTE: Make sure you've selected the full URL string before copying it into the clipboard.

  • Go back to camera settings and paste the 'Stream URL' into the Target URL's input box.
  • Press 'Create Live Event'.

 

   

 

  • Once Ozolio confirmed that Event was successfully started, go to Facebook dialog and press 'Next'.

 

    

 

  • In the next Facebook dialog, enter video title and tags (optional) and press 'Go Live'.

 

    

IMPORTANT: Facebook also provides an option to 'Schedule Live'. Please do not use this option, because Ozolio starts the live event immediately.

  • Open your Facebook Page and verity that your Live Event has been published.

 

 

If you did not succeed with either of methods above, please take a look at "Troubleshooting of Facebook Live problems".

 

 

 

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