SUPPORT & DOCUMENTATION

Supported formats, protocols and cameras

Video formats / Transport protocols:

To add your camera to the Ozolio Cloud, please ensure your camera supports at least one of the following formats.

  • Motion JPEG (MJPEG) video / HTTP(S) transport protocol

Ozolio's service supports cameras with MJPEG video.  MJPEG is not the preferred format to deliver a live stream; however, to provide several useful features such as pre-loader images (advertisements), camera snapshots, and thumbnails, we can utilize this format along with the other streaming methods.

IMPORTANT: If your camera supports MJPEG, we strongly recommend to enable 'Motion JPEG' in the Ozolio Dashboard along with the other supported streaming methods. 

  • H.264 video  & AAC audio (optional) / RTSP transport protocol.

RTSP is the preferred and superior format to deliver a live video from your camera to Ozolio. With RTSP, Ozolio's service makes a passive connection to the camera only when there is at least one active viewer or live event. If there is no activity, Ozolio will terminate the camera's connection to save your outbound bandwidth and internet resources.

  • H.264 video & AAC audio (optional) / RTMP (push) transport protocol.

We recommend using RTMP only when your camera does not support RTSP. With RTMP, the camera/encoder pushes the live stream to Ozolio's service even if there is no active viewer on your camera.

Camera vendors / Control drivers:

Unfortunately, most PTZ control protocols are proprietary.  If the camera specification declares PTZ control, please ensure you have selected the correct "Camera Type" in the Ozolio Dashboard.

If the Ozolio Dashboard does not list your type of PTZ camera, then it is possible that we may not be able to provide the control functionality for your camera. Please select "Generic Web Camera" as your camera type to broadcast a live video without control functionality.

  • AXIS Communications  / "Axis PTZ (Generic)" driver

In most cases, the control protocol of AXIS Communications cameras is very standard. If the camera specification declares PTZ control, you should enable the "Camera Control" feature successfully.

  • SONY Corporation  "SONY PTZ (Generic)" driver

Control protocols of SONY cameras vary depending on the device type. If you can not control your SONY PTZ camera with the "SONY PTZ (Generic)" driver, you can also try to use "Sony SNC RH124" or "Sony SNC RZ25N" drivers.

  • Panasonic Corporation  "Panasonic PTZ (Generic)" driver

Control protocols of Panasonic cameras may vary depending on device type. If the vendor's device type includes "VW," please use the "Panasonic VW Series" driver. Otherwise, use the "Panasonic PTZ (Generic)" driver.

  • Teradek Wireless HD  "Teradek Cube Encoder" driver

Teradek's encoding devices do not provide any control functionality. However, we strongly recommend using the "Teradek Cube Encoder" driver for any such device to ensure strong connection and proper Audio/Video synchronization.

  • Vivotek Inc.  "Vivotek PTZ (Generic)" driver

Both the drivers for "Vivotek PTZ (Generic)" and "Vovotek IP7371 Outdoor" cameras demonstrate good results with various Vivotek cameras.

  • Dahua Technology /  "Dahua PTZ (Generic)" driver

The "Dahua PTZ (Generic)" driver is relatively new, and as a result, we do not have a use case.  Feedback regarding this driver would be much appreciated.

  • Swann Technology /  "Swann PTZ (Generic)" driver

Unfortunately, the "Swann PTZ (Generic)" driver does not demonstrate good compatibility. At this time, the status of this driver is "deprecated."

  • Canon Inc. "Canon PTZ (Generic)" driver

Currently, we can guarantee stable control functionality with the Canon VB C50/Canon VB C60 cameras only.

If you could not find the appropriate driver for your camera in Ozolio Dashboard, please contact support@ozolio.com. Even if we do not have a driver for your camera, we can help you to configure your camera without control. Please know that we are continuously improving and exploring the reange of control drivers for new camera types in order to ensure maximum compatibility with Ozolio's service.

 

 

      

 

 

 

 

 

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