SUPPORT & DOCUMENTATION

Supported formats, protocols and cameras.

Video formats / Transport protocols:

In order to add your camera to the Ozolio Cloud  please ensure your camera supports at least one of the following formats.

  • Motion JPEG (MJPEG) video / HTTP(S) transport protocol

Ozolio's service supports cameras with MJPEG video.  MJPEG is not the preferred format to deliver a live stream, however, in order to provide a number of useful features such as pre-loader images (advertisements), camera snapshots and thumbnails we can utilize this format along with the other streaming methods.

IMPORTANT: If your camera supports MJPEG we strongly recommend to enable 'Motion JPEG' in the Ozolio Dashboard along with the other supported streaming methods. 

  • H.264 video  & AAC audio (optional) / RTSP transport protocol.

RTSP is the preferred and superior format to deliver a live video from your camera to Ozolio. With RTSP, Ozolio's service makes a passive connection to the camera only when there is at at least one active viewer or live event. If there is no activity, Ozolio will terminate the connection to the camera to save your outbound bandwidth and internet resources.

  • H.264 video & AAC audio (optional) / RTMP (push) transport protocol.

We recommend to use RTMP only when RTSP is not supported by your camera. With RTMP, the camera/encoder pushes the live stream to Ozolio's service even if there is not an active viewer on your camera.

Camera vendors / Control drivers:

Unfortunately most of PTZ control protocols are proprietary.  If the camera specification declares PTZ control, please ensure you have selected the correct "Camera Type" in the Ozolio Dashboard.

If the Ozolio Dashboard does not list your type of PTZ camera then it is possible that we may not be able to provide the control functionality for your camera. Please select "Generic Web Camera" as your camera type to broadcast a live video without control functionality.

  • AXIS Communications  / "Axis PTZ (Generic)" driver

In most cases the control protocol of AXIS Communications cameras are very standard. If the camera specification declares PTZ control then you should be able to successfully enable the "Camera Control" feature.

  • SONY Corporation  "SONY PTZ (Generic)" driver

Control protocols of SONY cameras vary depending on the device type. If you can not control your SONY PTZ camera with "SONY PTZ (Generic)" driver, you can also try to use "Sony SNC RH124" or "Sony SNC RZ25N" drivers.

  • Panasonic Corporation  "Panasonic PTZ (Generic)" driver

Control protocols of Panasonic cameras may vary depending on device type. If the device type, provided by vendor includes "VW", please use "Panasonic VW Series" driver. Otherwise use "Panasonic PTZ (Generic)" driver.

  • Teradek Wireless HD  "Teradek Cube Encoder" driver

Teradek's encoding devices do not provide any control functionality. However we strongly recommend you to use "Teradek Cube Encoder" driver for any such device to insure strong connection and proper Audio/Video synchronization.

  • Vivotek Inc.  "Vivotek PTZ (Generic)" driver

Both the drivers for "Vivotek PTZ (Generic)" and "Vovotek IP7371 Outdoor" cameras demonstrate good results with various Vivotek cameras.

  • Dahua Technology /  "Dahua PTZ (Generic)" driver

The "Dahua PTZ (Generic)" driver is relatively new and as a result, we do not have a use case.  Feedback regarding this driver would be much appreciated.

  • Swann Technology /  "Swann PTZ (Generic)" driver

Unfortunately the "Swann PTZ (Generic)" driver does not demonstrate good compatibility. At this time, the status of this driver is "deprecated".

  • Canon Inc. "Canon PTZ (Generic)" driver

Currently we can guarantee stable control functionality with the Canon VB C50/Canon VB C60 cameras only.

If you could not find the appropriated driver for your camera in Ozolio Dashboard, please contact support@ozolio.com. Even if we do not have a driver for your camera, we can help you to configure your camera without control. Please know that we are continuously improving and exploring the reange of control drivers for new camera types in order to ensure maximum compatibility with Ozolio's service.

 

 

      

 

 

 

 

 

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