SUPPORT & DOCUMENTATION

How to disable your webcam controls

If you need to disable your webcam controls, you may do so by adjusting this in the settings:

  • Log in to your profile at https://clients.ozolio.com/login/
  • Go to ACTIONS > EDIT CAMERA SETTINGS > GENERAL SETTINGS
  • Click on the "CONTROL" tab at the top right of your screen
  • Uncheck the "Control Enabled" box, then click the "SAVE CHANGES" button
  • You can check or uncheck this box to enable or disable your webcam as necessary

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Make sure to scroll to the bottom and select “Save Changes” when finished. 

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If you have completed the procedure above and continue to experience issues, contact support@ozolio.com.

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